What To Do When Your Street Light Doesn’t Work?

For Redmond residents, what happens when your street light stops working in non-emergency situations? In some cases, the street light may need a replacement bulb. In other cases, utility or construction work nearby may have damaged electrical connections leading to the street light. Puget Sound Energy (PSE) provides the maintenance and service for many of the street lights in Redmond. You can report outage problems by using PSE’s Street Light Reporting online form.

PSE Street Light Reporting
Before you report a street light problem, take note of the pole number, which is about 8-10’ from ground level. In some cases, there are multiple numbers on the street light, as shown below:

Once you have the pole number information go the PSE Street Light Problems reporting page and enter the required details. A customer care representative should contact you within several days.